Tuesday 22 June 2010

DAY 4:ITS BLOODY 9PM WHY ARE YOU STILL SHOPPING?


“ THIS IS A CUSTOMER ANNOUNCEMENT THE TIME IS NOW 9pm THANK YOUR FOR SHOPPING AT ‘ **** ‘OXORD STREET THE STORE IS NOW CLOSED “

Oh? So you thought this was the time when you would pick up a basket and start shopping n chucking your garments in!!!

Customers have no respect for anyone well in this store anyway. This would not happen in any other shop. I have worked in retail before and this has been my worst experience. The people that run this store now want to keep it open until 10pm. Tell me that is not greed! 10pm…so that means that they will have to have workers working up until 11pm.

My supervisor say that I need to have my section 100% before I leave or I have to stay after 9. I laughed in his face. There is no way in Hell that I would day after me shift to tidy up when there are staff that stay up until 10pm to tidy when the store is closed. So DON”T PISS ME OFF

Friday 18 June 2010

REWIND BACK TO DAY2: NO RULES APPLY

REWIND BACK TO DAY2: After the first day I was so tired my body was physically exhausted, drained and fatigued. When I woke up on the second day I felt fresh I felt alive. I felt like super woman ready to conquer the world of retail. I washed, got dressed up in the ‘so called’ uniform. I then looked out of my window and looked up into the heavens and a ray of sunshine smiled down on me and kissed me on the face. I knew today would be a good day (so I thought). Looking at the time I hurried and put my fresh new leather jacket on. Going down to Oxford Street I thought I would keep my swagger up. (foolish me)

This store doesn’t know how to provide customer service to the staff or its customers.( I’m shore you have all experienced it before.) In my induction to the store they told us that we would need to bring a padlock for the locker. **HUMM** I thought to myself? Do I even have a padlock? Yea I do. When I got to the locker room I put my things into a locker and locked my things away. Looking around in the locker room I could see that everyone had big padlocks and mine was this tiny small minute combination padlock. I thought that would be okay (silly me). So I went on my way.

So they call this a canteen??? EEERRR how can this be a canteen if there is no one selling hot food? So it should be called the staff room. (Giving me false hope in the induction that they would possibly sell hot food.)

So I came back downstairs…(basically the basement, so it really does feel like hell) it is the end of my shift WOOOO, I pull out my bag my cardigan put my hand inside and all I felt was the cold metal locker.

Wait

WHAT?

WHAT THE HELL( yh I know I am already in hell but)

WHAT THE HELL

WHERE IS MY LEATHER JACKET? ( don’t bloody ask me if it was real yes it was, I don’t deal with pleather! )

So I go through every open locker, my jacket is not there, shocked and angered I go through all 500hundred again. Not there. I go to HR and they start talking a whole load of malarkey in my ear hole. The lady tells me to right down my details … I do so, she says tomorrow she will look at the CCTV camera footage.

So therefore…

SOMEONE WENT INTO MY BLOODLY LOCKKER AND STOLE MY JACKET. How does that work? Let me explain, because my padlock wasn’t thick enough, one is still able to twist and open my locker whilst the padlock it on. DOH! DAMN!

Day2 was a sad day for me, I HAD NO JACKET and I had to go from West to Northwest London, in some any cheep black shirt and a small cardigan in the cold.

People have no respect and will get what is coming to them. I was told by the rest of the staff never to bring in anything valuable to work. Someone’s old crusty shoes got nicked. What? Who does that you have a job!!

NB: no one can be trusted here!!!!!!!!!!!!!

.

Thursday 17 June 2010

DAY 3: THEIR PHILOSOPHY

The customer comes into the store and opens ones mouth “ This place is so messy”

**TRickzie’s neck turns and ears twitch, tuning into ridiculous obscene conversation**

Their philosophy: For example… they pick up a shoe, walk over to the bag section, then dump the shoes on top of the bags!? Huh? A woman wonders up the stairs/escalator, she has let's say… 5 dresses 2 shoes a few accessories. Then she sees the mirror in MY SECTION.

I SAY “Excuse me, I am sorry but you cannot change in front of these mirrors – you need to use the changing rooms down stairs”

“ERRRmmm yes…ok” she replies

So what does she do? You wont even believe me if I told you.

She strips to her bra and starts trying the clothes on in front of me and the rest of the general public. THEN LEAVES THE GARMENTS THERE in the belt section. More work for me. ERRRRGHHHH

DAY 2: All that glitters is not gold


So I walk onto the shop floor ,my supervisor is telling me to do this and do that.

**Trickzie is not understanding a word he is saying with his highly fresh Indian accent***

so I asked him to repeat himself; then i understood...the third time!!!!!

Kool I’m in charge of the bags now **SIGH** where are the ethics for this store. They put out all the stock not even allowing the buyer to see the items ..this place reminds me of hundreds and thousands in a jar… EVERYTHING JUST EVERYWHERE.

DOING THE JOB: So I pick up a bag the glitter drops off, I pick up a bag,the handle POPS off . These items have the life span of a gastrotrich*; 3days.(look it up)

I want to look like the hard worker that I am but these customers are not making it easy for me. I tidy one section 5 mins later it is messy again.

At the end of the shift my feet are pulsating, throbbing, swelling AND I HAVE A MIGRAINE + A TEMPERATURE. When I reach home I have a shower and drop dead in bed


Gastrotich* (a minute aquatic animal) lives the shortest three days.

Wednesday 16 June 2010

DAY 1: BITE YOUR TONGUE AND CLOSE YOUR EYES


Shout out to NATWEST for providing me with a young persons rail card allowing me to commute for 1/3 off travel. Us londoners forever-never-ever smiling on the underground, I thought i would buss a smile. It really isn't that hard.

This blasted place doesn't even provide me with a proper uniform.. **SIGH** In fact you have to provide yourself with a black shirt and skirt/trousers. So everyone uniform is different shades of black... It defeats the purpose of there being a uniform EVERYONE LOOKS DIFFERENT.

So i'm being introduced to the people in "higher" authority **ERRM YH** you work here mate don't look down on me when your shorter then me.

The staff in the same position as me are cool they're alright but they all greet me by saying welcome hell. I will soon learn what hell really is.